FAQFAQThese Terms of Service ("Terms") govern access to and use of the software-as-a-service platform, including any associated websites, applications, and services (collectively, the "Service"), a company organized under the laws of the United States ("Company," "we," "us," or "our").
By creating an account, accessing, or using the Service, you ("Customer," "you," or "your") agree to be bound by these Terms. If you do not agree, do not access or use the Service.
1.1 The Service is a software-as-a-service platform.
1.2 We may update, modify, or discontinue features of the Service at any time, provided such changes do not materially reduce the core functionality you have paid for during an active subscription term.
1.3 The Service is provided for use within the United States and is operated in compliance with applicable U.S. federal and state law. We make no representation that the Service is appropriate or available for use in other locations.
2.1 You must provide accurate, current, and complete information when creating an account and must keep that information up to date.
2.2 You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
2.3 You must notify us promptly of any unauthorized use of your account or any other breach of security.
2.4 You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Service.
3.1 Access to certain features of the Service requires a paid subscription. Applicable fees are described at the time of purchase or in an order form.
3.2 Fees are billed in advance on a recurring basis (monthly or annually, as selected) and are non-refundable except as required by law or expressly stated in these Terms.
3.3 We may change our fees upon reasonable prior notice, effective at the start of your next billing cycle.
3.4 You are responsible for any taxes associated with your use of the Service, excluding taxes based on our net income.
You agree not to:
4.1 Use the Service for any unlawful purpose or in violation of any applicable law or regulation;
4.2 Reverse engineer, decompile, or attempt to derive the source code of the Service, except as permitted by law;
4.3 Interfere with or disrupt the integrity or performance of the Service, including through unauthorized access, scraping, or automated data extraction not expressly permitted by us;
4.4 Use the Service to transmit any material that is unlawful, harassing, defamatory, discriminatory, or otherwise objectionable;
4.5 Use the Service to facilitate financial transactions, payment processing, or the transfer of assets unless expressly enabled as a documented feature;
4.6 Misrepresent your identity or affiliation, or use the Service to send spam, phishing content, or unsolicited communications;
4.7 Attempt to gain unauthorized access to any portion of the Service, other accounts, or related systems or networks.
5.1 We do not sell or share your personal data with third parties for their own marketing or commercial purposes. Personal data collected through the Service is used solely to operate, maintain, secure, and improve the Service, and to communicate with you about your account.
5.2 We may share data with subprocessors (such as hosting or infrastructure providers) strictly as necessary to operate the Service, and any such subprocessors are contractually bound to protect that data and are prohibited from using it for their own purposes.
5.3 We may disclose data if required to do so by law, subpoena, or valid legal process, or to protect the rights, property, or safety of the Company, our users, or the public.
5.4 All data is transmitted using industry-standard encryption (HTTPS/TLS) and stored using reasonable administrative, technical, and physical safeguards.
5.5 You retain ownership of the data you submit to the Service ("Customer Data"). You grant us a limited license to host, process, and display Customer Data solely as necessary to provide the Service to you.
5.6 Further detail on data collection and handling practices is provided in our Privacy Policy, which is incorporated into these Terms by reference.
6.1 The Service, including all software, design, and content provided by us (excluding Customer Data), is owned by the Company or our licensors and is protected by intellectual property laws.
6.2 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription term.
6.3 You may not use our name, logo, or trademarks without our prior written permission.
7.1 The Service may allow integration with third-party applications or services. Your use of any such third-party integration is subject to that third party's own terms and privacy practices, which we do not control.
7.2 We are not responsible for the availability, accuracy, or conduct of any third-party service accessed through an integration.
8.1 These Terms remain in effect for as long as you maintain an account or actively use the Service.
8.2 We may suspend or terminate your access to the Service if you materially breach these Terms and fail to cure such breach within a reasonable period after notice, or immediately in cases of suspected fraud, security risk, or unlawful conduct.
8.3 You may cancel your subscription at any time in accordance with the cancellation process described in your account settings; cancellation takes effect at the end of the then-current billing period.
8.4 Upon termination, your right to access the Service ends. We will make Customer Data available for export for a reasonable period following termination, after which it may be deleted in accordance with our data retention practices.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless the Company and its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of a third party.
12.1 These Terms are governed by the laws of the State of [Insert State], United States, without regard to its conflict-of-laws principles.
12.2 Any dispute arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in [Insert County/State], and each party consents to the exclusive jurisdiction of those courts.
We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by email prior to the changes taking effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
14.1 Entire Agreement. These Terms, together with any order forms and our Privacy Policy, constitute the entire agreement between you and the Company regarding the Service.
14.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
14.3 No Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
14.4 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.